Last Updated: October 23rd, 2026
This Shipping Policy explains where and how orders placed on slyderpro.com are shipped by Sixsense Labs LLC ("Sixsense," "we," "us," or "our"), how long they take, and what to do if something goes wrong on the way.
We ship within the United States, to addresses where the sale and delivery of our products is allowed by state and local law. We do not ship outside the United States. If an order is placed for an address where delivery is not allowed, we cancel it and refund it in full.
You must be 21 or older to buy from us. We verify your age at checkout, and the carrier may ask for the signature of an adult 21 or older on delivery.
Orders ship within 2 business days (Monday to Friday, excluding US holidays).
We ship by ground with a private carrier. Delivery takes 2 to 5 business days after your order ships. Delivery dates are estimates and can run a little longer in busy seasons, such as the holidays.
Shipping is calculated at checkout, before you pay. It is usually $15 to $18 per order and can change with the season.
When your order ships, we email you its tracking number.
Once an order is placed, it cannot be canceled or changed, including its shipping address, so please check your address before you pay. After delivery, our Return Policy applies.
If tracking shows your order as delivered but you cannot find it, check around your address and with your neighbors, then contact us within 2 days of the delivery date. We will open a claim with the carrier and, once it is resolved, ship your order again or refund it.
If your order arrives damaged or incorrect, contact us within 3 days of delivery, as described in section 8 of our Return Policy.
Slyder Pro and the devices made for it contain a lithium-ion battery, so they ship by ground only.
For questions about an order or its delivery:
Sixsense Labs LLC, 7501 Democracy Blvd. Ste. B433, Bethesda, MD 20817. Email info@sixsenselabs.com, phone 240-729-7460.You can also use the contact form.